Last updated: May 15, 2026
This Privacy Policy explains how Robust Repairs collects, uses, shares, and protects information when you use our website, request commercial repair or maintenance services, contact us, or submit a job application. This policy applies to information collected through robustrepairs.com, our forms, email, phone calls, and related business communications.
We collect information you choose to provide, including your name, email address, phone number, company or property name, facility type, service needs, site city or address, access window, urgency, repair details, and other information included in a service request or message.
If you apply for a job, we may collect your name, email address, phone number, work experience, availability, resume or portfolio links, and other application information you provide.
We may also collect basic website and device information, such as IP address, browser type, pages visited, referring pages, form submission timestamps, and similar log data. Our site may use cookies or comparable technologies for site functionality, security, analytics, embedded tools, and third-party services.
We use information to respond to inquiries, evaluate service requests, schedule work, prepare estimates, coordinate technicians or subcontractors, provide repair and maintenance services, process job applications, maintain business records, improve our website and operations, protect against misuse, and comply with legal, accounting, insurance, safety, and contractual obligations.
We may use your contact information to send transactional messages about your request, estimate, appointment, invoice, warranty, or application. We may send marketing communications only where permitted by law, and you may ask us to stop sending promotional emails at any time.
We do not sell personal information for money. We may share information with technicians, subcontractors, suppliers, service providers, hosting providers, email and form processing vendors, analytics providers, professional advisers, insurers, payment or billing partners, and other parties that help us operate the business or complete requested work.
We may also share information when required by law, subpoena, court order, inspection, insurance claim, safety obligation, or government request; to protect our rights, customers, employees, contractors, or property; to investigate suspected misuse; or as part of a merger, acquisition, financing, reorganization, or sale of business assets.
Our contact and job application forms may be processed by Web3Forms or similar form submission vendors. We may also use website hosting, security, analytics, badge, email, and communication providers. These third parties process information according to their own terms and privacy practices.
Our website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.
Cookies and similar technologies help websites remember settings, measure usage, prevent abuse, and support embedded features. You can adjust your browser settings to block or delete cookies, but some website features may not work as intended.
We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No website, email, form provider, or internet transmission is completely secure, so we cannot guarantee absolute security.
We keep personal information for as long as reasonably needed for the purposes described in this policy, including service delivery, customer support, recruiting, accounting, tax, warranty, insurance, legal, and dispute-resolution purposes. Retention periods may vary depending on the type of information and our business or legal obligations.
You may contact us to request access to, correction of, or deletion of personal information you provided to us, or to ask questions about how we handle your information. We may need to verify your identity and may retain information where permitted or required for legitimate business, legal, safety, accounting, warranty, or dispute-resolution reasons.
Depending on where you live and whether applicable privacy law covers your request, you may have additional rights, such as the right to know whether we process your personal information, receive a copy of certain information, correct inaccurate information, delete certain information, or opt out of certain targeted advertising, sales, or profiling uses. We do not knowingly sell sensitive personal information.
Our website and services are intended for commercial customers, property managers, business contacts, and job applicants. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last updated date. Your continued use of the website or services after an update means the revised policy applies going forward.
If you have any questions about this Privacy Policy, please contact us at info@robustrepairs.com or (512) 222-7770. You may also write to us at 1606 Headway Cir, Suite 9945, Austin, TX 78754.